by Emily Chang | Jan 29, 2020 | Uncategorised
I learned so much in my 11yrs at P&G, including how to write the famous “one page memo.” P&G-ers, you know what I’m talking about. Our best thinking organized on one page. I learned all the tricks: 11-font, 10.8 line spacing, and margins as narrow as we could...
by Emily Chang | Jan 10, 2020 | Learner, Workplace
I’m so excited to speak with a couple thousand graduating students entering the retail world today! I’m in New York doing a keynote for the NRF (National Retail Federation), and love speaking with young people, both encouraging and learning from those in a...
by Emily Chang | Nov 26, 2019 | Workplace
What’s the opposite of care? Perhaps indifference would be a logical answer. But quite often, the answer is: hurry. You see, I believe few people are truly indifferent to those around them. Their bigger challenge is that of limited time + too much going on. A....
by Emily Chang | Nov 12, 2019 | Workplace
How do you approach the work day? Critical meetings? Your boss? A struggling team member? That tough meeting you’re dreading? Is there one approach that sets you up for success in all those circumstances? I think there is. Approach with high engagement and low...
by Emily Chang | Nov 6, 2019 | Family, Workplace
What’s your “power plug?” Because my daughter carries so much to school every day, I was looking for a way to reduce her load. I asked her why she carried her power plug to school every day, even though she charges her laptop at home each night. She answered, “Mom,...
by Emily Chang | Oct 25, 2019 | Learner, News
I recently had the great opportunity to talk with frog design on customer experience. Our days are peppered with so many acronyms: CX, UI, HCD, AI, MR….. what’s really important at the end of the day? You can view the full interview here. To me, designing...
