How NOT to drink the Kool-Aid

How NOT to drink the Kool-Aid

Have you heard that phrase, “He’s drunk the Kool-Aid”? The reference means that a newer employee has now adapted the standard corporate mindset… they’ve been indoctrinated. Yet, we’re invited to join a company for our unique perspective, background, and experience....
3 things you need from your boss

3 things you need from your boss

We’ve just created the biggest agency under WPP with a merger… I now work at VML! As with any integration, people are asking, “What’s going to happen to my job?” and “Who do I report to now?” These are all fair questions and...
A whole day invested in… ME

A whole day invested in… ME

Closing the office/stores for one whole day is worth millions of dollars, and that’s what the best companies do. When I was at Starbucks, Howard Schultz closed stores for a day to invest in discussions on racial bias. McCann invests annually in the Day for...
4 Mistakes New Leaders Make in a New Job.

4 Mistakes New Leaders Make in a New Job.

I often go into new leadership roles to drive scaled transformation. Particularly in those situations, people are the all-important priority so I’m sharing 4 mistakes I’ve made in a new job, and hope they help you on your own leadership journey. Don’t hire too early...
Avoid Forced Positivity.

Avoid Forced Positivity.

“Hey it’ll be all right.” “These things always work out.” We’ve all heard these pat reassurances come from our mouths, and always with an intent to comfort and soothe. However, I’ve been thinking about these canned responses, about how they don’t...
The Power of Emotional Granularity

The Power of Emotional Granularity

There is power to knowing how you’re feeling and being able to precisely articulate it. You see, our psychology doesn’t know what to do with vague, overarching terms like, “I’m feeling bad” or “I’m stressed.” What does that mean, exactly? And more importantly, what...