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Knowledge vs. Intellect. On stretching the margins.

The difference between Intelligence and Knowledge. You’re not dumb, you lack knowledge!

How saying ‘yes’ can open a world of opportunities!

What’s the opposite of care? Perhaps it’s not indifference; it’s hurry. How do we unhurry and maintain a posture of caring presence?

A success formula for any work (or life) situation. Easy to say, tough to live out. But worth the effort!

Inspired by my daughter and her power plug, I ask, “How might we be of service to those around us?”

I chatted with frog design about designing outstanding customer experiences in China. The principles are relevant anywhere, I think.

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