The Present
This site has now been live for a few months. I launched it in the midst of my “professional halftime”; after 20+ years in the corporate world, I took the summer off to invest in my family (last year, we moved back to the States after eight years in China) and to write a book.
January was the most amazing month! I finalized the book proposal with my agent (Karen Murgolo is AWESOME!) and started a new job. I found myself in the heart of serendipity. Even if I tried to orchestrate it, I could never have coordinated it for both those milestones happen at the same time, much less in the same week!
So here I am, starting an exciting new job even while Karen shares the book proposal with publishers. 2020 will be an exciting year indeed!
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Wisdom vs. Intellect
Are you intelligent or wise? Or both? What’s the difference?
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Knowledge vs. Intellect. On stretching the margins.
The difference between Intelligence and Knowledge. You’re not dumb, you lack knowledge!
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Say ‘yes’!
How saying ‘yes’ can open a world of opportunities!
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It’s time to unhurry.
What’s the opposite of care? Perhaps it’s not indifference; it’s hurry. How do we unhurry and maintain a posture of caring presence?
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A success formula for all circumstances… Yes, really.
A success formula for any work (or life) situation. Easy to say, tough to live out. But worth the effort!
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What’s your power plug?
Inspired by my daughter and her power plug, I ask, “How might we be of service to those around us?”
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What is successful CX?
I chatted with frog design about designing outstanding customer experiences in China. The principles are relevant anywhere, I think.
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Don’t live by someone else’s success metric.
Assessing our lives through the lens of another, even when we meet or exceed those objectives, may leave us feeling empty and unfulfilled.
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Trust your gut.
Evaluating decisions with Head, Heart and Gut.
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The art and intention of gathering
Sharing my experience with Third Haus, a new “network and lab space for the retail industry”
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