An analogy struck me this week as a powerful lesson in leadership. You see, I have been sharing about the concept of #SocialLegacy and demonstrating the idea with my own example. In The Spare Room book, I cite hospitality as one of my offers, one of the things I enjoy providing to those around me.
Someone heard me say this and clarified, “You mean entertaining, right?” I paused to consider this, and realized there was one small difference between the two concepts. One small shift in mindset can change the way you approach things.
You see, entertaining focuses on the host: my home must be spotless, the food must be perfectly plated, the throw pillows placed just so.
On the other hand, hospitality focuses on the guests: where they hang their coats, how they might settle right in without that awkward “do I know anyone here?” moment.
Entertaining is all about impressing, while hosting is about serving.
The former sets me up to look good, while the latter ensures others feel good.
And here’s the leadership lesson.
Entertaining is like managing, while hospitality is like leading.
If you’re managing, you’re ensuring things run smoothly, people look sharp, and the numbers look good. These aren’t bad things, and many excellent managers can go far in their careers.
But if you’re leading, your focus shifts. You’re ensuring people are connecting with each other, receiving the training and coaching they need to develop, and are feeling supported.
This one small shift can change your effectiveness. Are you managing or are you leading?
What a real-life way of explaining abstract concepts. Your words never fail to push me to think deeper and harder
Thank you for the kind words, Weimin! I really appreciate <3
Well written Emily. Simple yet effective.
Thanks, Michael! I’m glad you found it helpful!
I like your distinction which basically proves the Servant Leadership theory:”Servant leadership is based on the premise that leaders who are best able to motivate followers are those who focus least on satisfying their own personal needs and most on prioritizing the fulfillment of follower’s needs (Greenleaf, 1970)
Perfectly said! So many elements of servant leadership seem counterintuitive in our culture, but are nevertheless true. The more we prioritize others, the more fulfilled we are as leaders. The leaders who shine the spotlight on others are seen as successful. And those who listen more and speak less, are listened to more.