Say ‘yes’!

Say ‘yes’!

I’m so excited to speak with a couple thousand graduating students entering the retail world today! I’m in New York doing a keynote for the NRF (National Retail Federation), and love speaking with young people, both encouraging and learning from those in a...
It’s time to unhurry.

It’s time to unhurry.

What’s the opposite of care? Perhaps indifference would be a logical answer. But quite often, the answer is: hurry. You see, I believe few people are truly indifferent to those around them. Their bigger challenge is that of limited time + too much going on. A....
What’s your power plug?

What’s your power plug?

What’s your “power plug?” Because my daughter carries so much to school every day, I was looking for a way to reduce her load. I asked her why she carried her power plug to school every day, even though she charges her laptop at home each night. She answered, “Mom,...
The art and intention of gathering

The art and intention of gathering

I was recently in Minneapolis when I heard about Third Haus (Thanks, Jordan!) Referred to as “a network and lab space for the retail industry,” how could I not go check it out? A new place to write my book, perfect! Lots of important themes emerged:...
The egg chair.

The egg chair.

Have you noticed this chair show up in a few of my photos and videos? My beloved EA and friend, Lisa, helped me procure this chair for my office at IHG. Yes, I bought it on Taobao in China 🙂 You might be wondering why the egg chair makes a consistent appearance in my...